Contact brenovian
We're happy to help with questions about your order, our products, or our policies. The fastest way to reach us is by email.
Customer Support
| support@brenovian.com | |
| Response time | Within 24 hours |
| Phone | +1 951-538-1906 |
Email is our primary support channel and the quickest way to get a full, documented answer to your question. Please include your order number when writing to us.
Registered Office vs. Return Address
brenovian is operated by AZIDY LIMITED. Our company's registered office is located at:
Unit 2904-05, 29/F Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
This is our registered office for legal and business purposes only. It is not a returns address, a showroom, or a walk-in location, and items sent there will not reach our support team. If you need to return an item, please email us first at support@brenovian.com. Once your return is approved, we will provide you with a prepaid return label and the correct return address to use. Do not send returns to the Hong Kong registered office.
Business Hours
Our support team monitors email throughout the week and replies within 24 hours. Because we operate with a lean support team, phone availability may be limited; email is the most reliable way to reach us and receive a documented response.